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| Intern, Quality Performance Improvement and Data Management |
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Reporting to the Quality Performance Improvement (QPI) Manager, the Intern PaQPI will be part of a creative and multicultural team and will be responsible for supporting the QPI Manager and the Assistant Manager, Operational Data & Tools Management (AODTM) in process modelling approach and data management processes.
Responsibilities
Support the business teams in formalising their processes using the global methodologies
Research and implement new tools for process mapping and document management.
Support the System Owners to develop and communicate all necessary documentation related to their tools (user guide, etc…)
Measure and report on the performance of the key operational procedures resulting in a scorecard
Maintain the quality intranet pages to ensure information is accessible and up-to-date,
Support the AODTM in implementing the Passenger Master Data schema establishing consistent quality checks on data, consolidating the information, validating the data processes.
Employment Type Internship
Contract Duration 6 months
Travel Required No |
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Bachelors Degree (technical focus e.g. Engineering IT)
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1 year + |
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English : Speak / Write Fluently
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internship |
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unspecified |
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EU National |
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Geneva |
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University degree, preferably with a technical focus e.g. Engineering IT, with one year professional experience
business process knowledge & strong analytical skills
Advanced skills in MS Excel, databases and MS Visio
Flexible, well organised and can operate under pressure
Fluency in English (other languages an asset), with excellent communication and interpersonal skills and ability to interact with higher level stakeholders |
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IATA at the Air Transport Industry's side
Air transport is one of the most dynamic industries in the world. The International Air Transport Association (IATA) is its global trade organisation.
Over 60 years, IATA has developed the commercial standards that built a global industry. Today, IATA’s mission is to represent, lead and serve the airline industry. Its members comprise some 230 airlines - the world’s leading passenger and cargo airlines among them - representing 93 percent of scheduled international air traffic. |
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International Air Transport Association
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