Within our department "Investment Management and Central Applications" we are looking for a
IT Service Manager (f/m)
We offer
- Performance of Service Delivery Management activities and broker Service Delivery activities between clients and the organisation
- Maintenance of Service Level Agreements
- Delivery of Service Level reports to clients and management
- Participation in project-reviews to ensure Service Delivery process compliance
- Provide service information about costs and consumptions to clients and management organisation
- Participation in incident review meetings upon occurred service impact
- Maintenance of service inventory data in relevant tools
You offer
- Undergraduate degree or equivalent in IT
- 3-5 years professional experiences in an IT environment
- ITIL Foundation certificate advantageous
- Professional experiences in IT Service Management and Service Level Agreements
- Fluency in German and English
Take the next step with us.
Reference number: 1012690
Credit Suisse Group AG, Silvia Lay (RHDD 21) would be delighted to receive your application:
Postfach, 8070 Zurich
T: +41 (0)44 333 92 29
silvia.lay@credit-suisse.comThinking New Perspectives.
