Marketing Field Readiness Manager - Microsoft job vacancy, Zurich

Marketing Field Readiness Manager

This is a unique opportunity to work in the Sales, Marketing & Services Group Readiness (SMSG-R) team! In this position, you will impact SMSG field employees by end-to-end management of the planning and delivery of marketing readiness solutions that equip them with the knowledge and skills they need to successfully interact with our customers and partners and to drive Microsoft’s business priorities.

Role Summary
In the role as Field Readiness Manager (FRM) for Western Europe and France, looking after the BMO segment as well as cross-segment initiatives, you will be responsible for the success of Readiness for all disciplines in BMO, working both directly with field stakeholders for the BMO segment. You will also cover initiatives like Compete, New Hire Readiness, and Readiness around product launches.

Together with colleague FRMs you will be a trusted and strategic learning advisor to the field. You will ensure that strong Readiness advocacy and sponsorship exists by field leadership (managers, directors, GMs, and LTs) to drive through the established plans and you will ensure a close two-way dialogue to Corporate stakeholders in the marketing readiness area and represent the ‘voice of the field’.

Key Success Factors
Success in this role is indicated by both field and Corporate stakeholders looking to you as their primary trusted learning advisor to help them land their strategies in the field by means of aligned readiness solutions enabling tangible achievement of business priorities.

The role will manage a segment readiness budget of approximately $500k.

Responsibilities
Relationship
This role is responsible to build a community of marketing readiness leadership across France and Western Europe, hosting meetings and Quarterly Readiness Reviews with key stakeholders (Director/GM level), and for owning the connection to Corporate stakeholders in- and outside the SMSGR organization.

Budget
This role has responsibility for managing the applicable France and Western Europe SMSG readiness budget, ensuring process compliance and quarterly accountability.

Strategy and CoE
This role is accountable to champion field marketing readiness issues and concerns with the SMSGR leadership. This role also represents the field marketing readiness strategy of France and WE to Corporate Segment/BG stakeholders.

Marcom
This role has responsibility for defining how readiness branding and messaging lands in the field and HQ in the Areas.
Execution and additional responsibilities include:
• End-to-end success of Readiness solutions delivered to BMO and Marketing roles in other segments.
• Participation in relevant SMSG-R projects at regional and WW level.
• Successful landing and adoption of Segment/Global programs and cross company initiatives such as Compete, New Hire Readiness, and Launch Readiness
• Driving readiness alignment with business priorities and initiatives, and marketing readiness mapping to business scorecards.
• Responsible for overseeing all classroom and virtual training deliveries and driving participation with local teams and RHQ segment leads. Responsible for driving training evaluation return rate.
• Drive Quarterly Readiness Reviews with RHQ segment leads and contribute to Area VP updates.


		Qualifications:		Masters degree
		Experience:		10 years +
		Languages:		English : Speak / Write Fluently
		Job-Type:		open-ended
		Remuneration:		unspecified
		Permit Type:		EU National
		Region:		Zurich – Canton Bulach

• Required: Bachelors Degree / Preferred: Masters Degree.
• Experience in Learning systems and Training delivery.
• Experience with business process design and organizational behavior.
• Multiple years of experience in an international corporate marketing environment, with strong preference for existing experience in design, delivery and management of marketing training programs.
• Thorough understanding of Microsoft CPE and the role of marketers in driving CPE.
• Thorough understanding of Microsoft’s competitive position and its impact on required marketing skills and driving Compete readiness for all roles cross segment.
• Strong knowledge of Microsoft products & licensing, marketing organization, strategies and methodologies; including the measurement systems.
• Proven experience in working in virtual settings across large geographic areas; demonstrated cultural awareness and diversity skills.
• Proven track record in a (virtual) leadership position of a medium sized organization.
• Excellent listening and responding skills, communication skills, strategic focus, influencing skills, executive presence, and customer empathy.
• Strong presentation skills – designing material/PPTs and delivering presentations.
• Capable of the estimated 10-30% travel required.

The Individual
The individual who will drive success in this role has a passion for readiness as a business success differentiator, and a passion to help marketing people across segments to achieve the readiness level that enables them to achieve performance excellence with customers and partners. The individual wants to make a difference by making others successful.
The person has proven ability to work with global initiatives, such as World Class Marketing, and to transform these – sometimes intangible programs – into actionable readiness in perfect alignment with both Corporate initiative owners and local business leads.
The person has visible energy and a strong drive, is proactive and realistic with a keen sense of expectation setting and (executive) stakeholder management.
He/She is an effective networker and team worker who understands the art of win-win success and who approaches work with a good sense of high spirit and balanced humour.
The successful candidate also has a proven ability to understand, analyze and discuss the business models and priorities in SMSG, to leverage business scorecards to understand readiness needs, and to gain trust from business owners by displaying this capability in readiness consulting discussions.

At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We run our business in much the same way, and believe our three core business divisions offer the greatest potential to serve our customers. They are: Platform Products and Services Division: Includes the Client Group, the Server & Tools Group, and the Online Services Group. Business Division: Includes the Information Worker Group, the Microsoft Business Solutions Group, and the Unified Communications Group. Entertainment and Devices Division: Includes the Home & Entertainment Group and the Mobile & Embedded Devices Group

We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.

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