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| Staff Compensation Officer |
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Responsible for ensuring that claims in respect of staff compensation are handled with due diligence and in compliance with Staff Regulations.
Specific duties
1.Manage settlement of compensation. Manage compensation related correspondence. Administer voluntary group insurance offered through the ILO.
2.Serve as Secretary of the Compensation Committee. Prepare cases for submission to that Committee and act on its decisions. Manage the appeal process and organize medical boards. Maintain a compensation case database. Document and report on irregular claims or suspected fraud.
3.Act as focal point for brokers and insurers involved in providing compensation and voluntary group insurance coverages. Manage Request for Proposal and renewal processes regarding compensation and voluntary group insurance coverages. Regularly obtain and analyse insurance-related technical results, and address anomalies. Report on insurance year technical results and recommend adjustments to insurance terms and conditions.
4.Provide training and guidance on due process and entitlements to staff and other persons covered under a compensation or voluntary group insurance scheme, or an internal compensation arrangement. Draft communications, procedures, manuals and training materials. Ensure ready availability of compensation and voluntary group insurance-related documentation.
5.Ensure adherence to due process in all compensation and voluntary group insurance administration, and in compensation-related settlements and transactions and maintain audit trails. Maintain a system to track compensation claim settlements, insurance recoveries and premium payments. Maintain a system to administer voluntary group insurance. Liaise with the Accounting and Finance units, and with insurance brokers and insurers, to ensure accounts are reconciled quarterly. Produce regular and ad hoc Compensation Fund reports and report on voluntary group insurance activity.
6.Manage ILO units' claims for compensation under the long-term sickness compensation (LTSC) arrangement. In coordination with other Human Resources units and the Accounting and Finance units, maintain a system to track LTSC claim settlements. Produce regular and ad hoc LTSC reports.
7.Act as focal point in respect of financial reconciliations regarding compensation and LTSC-related settlements and transactions. Act as audit focal point in respect of compensation-related settlements and transactions and voluntary group insurance related transactions. Ensure adherence to due process and maintain audit trails.
8.Represent the work unit at the Steering Committee on Insurance Coverages (SCIC). Participate in the implementation of SCIC decisions. Document and lodge claims in respect of events covered under property, casualty or liability insurance schemes, or under other insurance schemes. Participate in operational Risk Management initiatives.
9.Supervise staff and voluntary group insurance administration, and to projects under the Compensation Officer's direct supervision. Set team and individual work objectives. Measure collective and individual performance and fulfills obligations in respect of performance appraisals. Address performance-related issues.
10.Assist the Executive Secretary.
These specific duties are aligned with the ILO relevant generic job description, which includes the following generic duties:
1. Interpret and apply HR policies, rules and regulations as well as standards and techniques related to the area of specialization. Take decisions on eligibility to entitlements and ensure that procedures are correctly followed. Provide guidance regarding the interpretation of rules and procedures, entitlements, benefits and/or allowances.
2. Identify the need for new, or modifications to existing, HR policies, practices and reviews and initiate or propose action as required. Recommend improvements to internal procedures.
3. Analyse and evaluate HR-related requests from managers and staff, taking into account the needs, policies and practices of the Organization.
4. Research and evaluate issues concerning the area of specialization. Carry out comparative analyses of developments and practices in other international organizations and/or public and private sectors and make appropriate recommendations or proposals.
5. Prepare the provide information on specific HR programs and activities and promote understanding of its purpose particularly through briefing sessions and training courses.
6. Analyse and prepare responses to complaints lodged under the Staff Regulations. Assist Senior HR Officers in negotiations with the Staff Union.
7. Analyse and propose alternative courses of action on difficult or unusual cases. Explain and clarify to managers and staff the reasons for decisions taken on individual contentious cases.
8. Serve as secretary for internal committees, panels and meetings.
9. May supervise general service staff dealing with daily operational matters. |
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Masters degree (business administration or law, or equivalent professional qualification)
Other certification (Qualification in principles of insurance an asset)
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7 years + |
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French : Speak Well
English : Speak / Write Fluently
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fixed-term |
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100`000 - 120`000 (Annual salary) CHF |
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International |
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Geneva |
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Advanced university degree in business administration or law, or equivalent professional qualification. Qualification in principles of insurance an asset.
Experience
Over 5 years of management experience in an international private of public sector environment. Experience in major medical or supplementary health insurance an asset. Social security related experience an asset.
Languages
Excellent command of one working language and good knowledge of another. Knowledge of a third working language an asset.
Competencies
Good knowledge of HR practices, rules and policies. High level of IT skills including familiarity with use of databases and Oracle business applications. Strong knowledge of MS Word and Excel. Knowledge of MS PowerPoint and Access an asset. Excellent analytical skills. Ability to present and defend the position of the HR Department to managers and staff. Ability to perform a variety of conceptual and comparative analyses. Ability to resolve complex problems and to advise management and staff. Strong organizational skills: ability to plan and implement projects of a confidential nature in coordination with other internal units and external parties. Strong interpersonal skills: ability to explain decisions to staff members with sensitivity and patience, and at times to defuse conflictual situations. Ability to analyse moderately complex financial information from several sources and address anomalies. Strong oral and written reporting and presentation skills. Strong drafting skills. Ability to motivate staff, set objectives, assign and supervise work. Ability to work in a multi-cultural environment and gender-sensitive behaviour and attitudes are also required. |
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The International Labour Organization (ILO) is devoted to promoting rights at work, encouraging decent employment opportunities, enhancing social protection and strengthening dialogue in handling work-related issues. |
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International Labour Organization
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